Privacy Policy

Energy Billing Service website is owned by Energy Billing Service, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Energy Billing Service, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Energy Billing Service website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (email, phone number), address, and payment details.

• Usage Information: Data about how you use our website and services, including cookies and analytics tracking.

• Communication Information: Any details you provide when contacting our support team.

2. How We Use Your Information

We use your information to:

• Provide and improve our services.

• Process transactions and service requests, such as new connections or bill payments.

• Send updates, promotions, or respond to inquiries.

• Comply with legal requirements or enforce our terms of service.

3. Information Sharing

We do not sell your personal information. However, we may share your data with:

• Service providers or partners assisting us in delivering services.

• Legal authorities, if required by law.

4. Data Protection Measures

We implement industry-standard security measures to safeguard your data, including encryption, secure servers, and restricted access protocols.

5. Your Rights

You have the right to:

• Access and update your personal information.

• Opt-out of receiving promotional emails or calls.

• Request the deletion of your personal information, subject to legal obligations.

6. Use of Cookies

Our website uses cookies to enhance your browsing experience. By using our website, you consent to our use of cookies. You can manage cookie preferences through your browser settings.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to billingserviceenergy@gmail.com.